Frequently Asked Questions

Absolutely.

We hold complete licensure, insurance, and bonding. Our liability insurance policy offers coverage of up to $3,000,000 ($1,000,000 per occurrence), while our bonding extends to $50,000.

This protection ensures that your organization remains safeguarded from potential legal liabilities. In the unlikely event of an incident, we assume the legal liability, sparing you and your company from any undue burdens.

Prioritizing the safety and well-being of our team members, we provide worker’s compensation insurance coverage for all our employees. This insurance ensures that our security officers and staff are protected in the event of any work-related injuries or accidents. By having worker’s compensation insurance in place, we demonstrate our commitment to taking care of our team and providing them with the necessary support and coverage they deserve. Our focus on safety and security extends not only to our clients but also to our valued employees, ensuring a positive and secure working environment for everyone involved.

We take every measure to ensure the safety and security of our operations, including our patrol vehicles. All our patrol vehicles are fully insured. This means that in the unlikely event of any incidents involving our vehicles, the associated damages and liabilities are covered by our insurance policy.

Having our patrol vehicles insured adds an extra layer of protection, not only for our assets but also for our clients and the communities we serve. With our commitment to safety and quality service, you can rest assured that our insured patrol vehicles are operated responsibly by our highly trained and skilled security professionals.

Indeed, as part of our pre-employment screening process, we conduct thorough background checks on all our personnel, including security officers, supervisors, and managers.

Our pre-employment screening includes:

  • State registration and certification 
  • Personal reference check
  • Criminal court history check
  • Civil court history check
  • Motor vehicle report review
  • Drug screening

 

Rest assured, we prioritize the safety and security of our clients by ensuring that only the most qualified and reliable individuals join our team.

While all our security officers are licensed, insured, and extensively trained, our Armed Security Officers undergo specialized training in firearms, procedures, laws relevant to armed security personnel, and the proper use of force. Many of our armed security officers bring valuable military and/or law enforcement experience to their roles.

To qualify as an Armed Security Officer, individuals must complete a rigorous course initially and renew it annually. The course includes a shooting accuracy assessment, alongside at least 4 hours of classroom training. This training covers essential aspects like firearms techniques, safety protocols, state laws, and ethical considerations related to the use of force. Our commitment to continuous training ensures that our Armed Security Officers are well-prepared and equipped to handle their responsibilities with utmost professionalism.

Collaborating closely with our clients, we strive to create site-specific training and post orders that address their unique facility and security needs comprehensively.

Additionally, every security officer at AASA undergoes specialized accredited training, tailored to their specific site assignment.

This additional training encompasses various essential areas, such as:

  1. Access control
  2. Behavioral recognition
  3. Canine handling
  4. Metal detection
  5. Fire panel training
  6. Central dispatch
  7. CCTV operations
  8. Security escorting
  9. Surveillance techniques
  10. Traffic control
  11. Patrol techniques
  12. Advanced customer service
  13. Special event security
  14. First Aid / CPR / DFIB
  15. Vehicle checks

We take pride in assembling a skilled team, and to join us, candidates must have at least 2 years of law enforcement, military, or career security experience. Our basic employment requirements include:

  • Minimum age of 18 for Unarmed Security Officer positions.
  • Minimum age of 21 for Armed Security Officer positions.
  • Possession of a valid driver’s license and a safe motor vehicle record.
  • Clean criminal history.
  • High School Diploma or GED; an Associate’s Degree in Criminal Justice is preferred.
  • U.S. citizenship or lawful permanent residency.
  • Fluent in speaking, reading, comprehending, and writing in English. Additional fluency in other languages is considered a valuable asset.
  • Must be drug-free and capable of passing initial and random drug screenings.

We have meticulously designed comprehensive training programs that cater to a diverse range of industries and environments we serve.

Our commitment to empowering our employees and providing top-notch service to our clients is evident in our core training programs and procedures, which consistently exceed industry standards.

Some of the essential training topics covered in our programs include:

  • Role of a security officer
  • Legal powers of a security officer
  • Communications
  • Ethics & Professional Conduct
  • Trespass to property act
  • Report writing
  • Health and safety
  • WHMIS
  • Use of force awareness
  • Fire extinguisher / fire safety awareness training
  • Radio and tactical communication
  • Government legislation
  • Introduction to law
  • Customer service
  • Conflict resolution
  • Powers of arrest
  • Public relations
  • Emergency preparedness
  • Breach of security
  • Leadership

 

These extensive training modules ensure that our security officers are equipped to handle various scenarios and provide exceptional service across all industries we serve.

The cost of security services can vary based on several factors, such as the number of hours required, geographic location, specific duty requirements, and other considerations. We understand the importance of tailoring our services to meet your unique needs.

Let’s schedule a meeting to discuss your specific requirements in detail, and we will be delighted to offer you a personalized solution along with a detailed quote that aligns perfectly with your security needs. Your satisfaction is our priority, and we look forward to providing you with the best-suited security service.